Technology Assistance

At this time, in-person tech coaches are only meeting at the Lakeway location.

About Technology Assistance

We offer several options for technology assistance including in-person help with volunteer tech coaches, online help with tech tutorials and written columns on popular technology topics.

Do you have questions but can’t make it to the library or to one of the tutorials? Email our tech coaches at [email protected] for assistance with any tech questions or challenges you have.

Please note:

• • Tech Coaches work on a volunteer basis and do not take compensation.
  • All coaching is done from the library, over the phone, or via Zoom.
  • Tech Coaches can offer guidance but do not provide technical support.

Tech Coach

Do you have questions about your computer, phone, tablet, or other tech? Drop in for one-on-one technology assistance from our volunteer tech coaches! Sessions are on a first come, first served basis.

Tech coaches are available in the Lakeway library Monday through Thursday from 12pm to 2pm.

Please note:

• • It is helpful to have relevant passwords ready and accessible before speaking with a Tech Coach.
  • Please have devices fully charged or bring a charger to use in the library.

Online Tech Tutorials

Join a library staff member on the first and third Wednesday of the month at 10:30am for a live online Tech Tutorial. There will be time at the end of the tutorial for general tech Q&A. Please register using Zoom. After registering, the Zoom meeting link will be emailed to you.

Example topics include:

• • iPhone Tips & Tricks
  • The Libby App
  • Google Drive, Sheets, and Slides
  • Microsoft OneDrive, Excel, and PowerPoint
  • Apple Watch
  • Cell Phone Battery Life
  • Virtual Assistants (Alexa, Google Assistant, Siri)

Please see the calendar for session topics and up-to-date information. If you’d like to request a future topic, please email [email protected].

Tech Coach Columns

Tech Coaches also write the regular column Tech Coach Corner covering popular technology topics. Find past columns listed below and subscribe to our weekly newsletter for the latest column!